Last updated: [April 25, 2025]
Thank you for shopping with Padma Jewel! We’re committed to delivering your favorite pieces of fashion jewellery quickly, safely, and affordably. Please read our shipping policy carefully to know how we handle and process your orders.
📦 Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification once your order has been shipped, along with tracking information (if applicable).
- During peak seasons or promotional sales, order processing may take an additional 1-2 business days.
- It may take 10-12 days for the order to be delivered. But we usually deliver your order within 6 working days from the date of the order.
🚚 Shipping Rates & Delivery Estimates
We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Timeframes:
| Shipping Option | Estimated Delivery Time | Shipping Charges |
|---|---|---|
| Standard (India) | 3–7 business days | FREE |
Note: Delivery times may vary based on your location and external factors like weather, customs, or courier delays.
🌍 International Shipping
We currently ship only within India. So, international shipping is currently not available.
📦 Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can track the status of your package anytime through our Track Order page or directly via the courier’s website.
🚚 Return Shipping Costs
Please note shipping costs for returning items or refunds are the responsibility of the customer, except in cases where the return or refund is due to our error (e.g., incorrect item shipped, damaged or defective product).
📩 Delays or Issues
If your order is delayed, lost, or arrives damaged, please contact us at orders@padmajewel.com with your order number, and we’ll be happy to assist you.
📞 Contact Us
For any shipping-related questions, feel free to reach out to us:
Email: orders@padmajewel.com
Phone: +91-98456 58358 (WhatsApp Chat Preferred)
Hours: Monday – Saturday, 10 AM – 6 PM (IST)
We appreciate your trust in Padma Jewel and promise to bring a sparkle to your doorstep—quickly and carefully. 💎